Description
Impacta PBXs have all the functions you expect from a communication PBX. They are hybrid products developed for companies seeking to integrate analog, digital and IP technologies.
Safety and quality in care
The Impacta call recorder allows the recording of calls in TDM and IP extensions through an SD card connected to the CPU board of the same central. Therefore, it is possible to boost productivity in customer service, since the company knows how its employees are treating customers, suppliers and partners. This allows for the evaluation and taking of preventive and corrective actions, improving the quality of service and customer satisfaction.
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